Client Overview
Indian Art Furniture Pvt. Ltd., a leading organization in the furniture industry, faced challenges hindering its operational efficiency and organizational culture. With a goal to grow as an individual, team, and organization, the company engaged the Detroit Leadership Program for a comprehensive two-year intervention.
Project Duration
June 2016 – September 2018
Key Challenges (Bottlenecks)
Lack of ownership: Employees showed minimal accountability for their tasks.
Delegation bouncing: Tasks were often re-delegated, leading to inefficiency.
Blame game: A culture of finger-pointing and lack of accountability prevailed.
Resistance to change: Employees were reluctant to adopt new practices and strategies.
Poor working culture: Negative workplace morale was evident.
Non-retention of new staff: High attrition among newly recruited employees.
Increased project lead time: Delays were frequent due to poor coordination.
Methodology Adopted
Development Center: Identified skill gaps and areas for improvement.
Individual and Group Coaching: Tailored programs to address personal and collective leadership issues.
Top Management Coaching: Empowered leadership to drive cultural and strategic change.
Middle Management Coaching: Improved communication, delegation, and decision-making capabilities.
Targeted Interventions: Regular assessments and feedback to refine strategies.
Floor-Level Knowledge Transfer (KT): Facilitated by middle management to ensure effective training and execution.
Outcomes and Impact
Increased Ownership: Accountability scores improved by 45% across all levels.
Improved Delegation Efficiency: Task re-delegation incidents reduced by 60%.
Reduced Blame Culture: Conflict resolution times decreased by 40%.
Enhanced Working Culture: Employee satisfaction scores rose by 50% based on internal surveys.
Staff Retention: New hire retention increased from 35% to 70%.
Faster Project Turnaround: Average project lead time reduced by 25%.
Organizational Growth: Profit margins grew by 18% due to improved efficiency.
Client Testimonial
“The Detroit Leadership Program was transformational for Indian Art Furniture. Their structured approach to leadership development significantly improved our organizational culture and operational efficiency.”
— Mr. Sanwarmal Jangir, Managing Director, Indian Art Furniture Pvt. Ltd.
