Client Overview
Zakaria Sahid Industries, a renowned manufacturer of metal home décor products, faced critical challenges in fostering a conducive and efficient work culture. The primary objective of the engagement was to create a high-performance work culture that instilled a sense of “Proud to be Zakarian” among employees.
Project Duration
Phase 1: July 2018 – December 2018
Phase 2: June 2019 – December 2019
Key Challenges (Bottlenecks)
High Attrition Rate: The company faced difficulty retaining employees.
Low Market Reputation: Negative perception regarding work culture deterred talent acquisition.
Employee Absenteeism: Absence from work affected productivity.
Sense of Fear Among Employees: A lack of psychological safety in the workplace.
High Production Costs: Rework and rejection rates significantly increased costs.
Methodology Adopted
Consultancy: Comprehensive analysis of organizational challenges.
Development Center: Identified and nurtured talent.
Top Management Coaching: Equipped leadership with tools to drive cultural and process improvements.
Model: P3 Model – People, Process, Performance
- People: Employee engagement, skill development, and motivation.
- Process: Streamlining workflows to reduce errors and rejections.
- Performance: Driving metrics-focused outcomes at every level.
Key Interventions
Toolbox Training: Regular sessions for upskilling workers.
Learning and Development Center: Established for ongoing talent enhancement.
Cross-Functional Job Rotation: Encouraged diverse skill acquisition and reduced monotony.
Recognition Scheme: Implemented to boost morale and celebrate achievements.
Leadership Development: Strengthened top management’s capability to inspire and manage change.
Outcomes and Impact
Improved Rejection Rates: Reduction by 20% in two key processes.
Reduced Absenteeism: Improved by an average of 1 hour per person per day.
Lower Attrition Trends: Attrition reduced by 20%.
Enhanced Employee Satisfaction: Scores improved by 25%.
Positive Work Environment: Noticeable improvement in workplace morale and collaboration.
Client Testimonial
“The transformation we witnessed through Detroit Consultancy’s structured approach has been remarkable. The P3 model not only addressed our challenges but also fostered a work culture we are immensely proud of. Employee morale is at an all-time high, and operational efficiency has improved significantly. We are now truly ‘Proud to be Zakarian.'”
— Mr. Abbas Ahmad, Managing Director.
“Earlier, there was hesitation and fear in coming to work. Now, we feel valued and motivated to contribute to the company’s growth. The recognition program and toolbox training have made us more skilled and confident. It’s a proud moment to work at Zakaria Sahid Industries.”
— Production Head.
“The job rotation program helped me learn new skills and made my role more interesting. I feel supported by the management and am happy to be part of a positive work environment.”
— Quality Inspector.
Detroit Leadership Program drives cultural transformation, improves leadership accountability, and accelerates organizational growth.
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Detroit
20/11/2020